Shipping policy

All of our orders are shipped via DPD and we aim to deliver orders as quickly and efficiently as possible.

We currently ship to the following countries:
Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Spain, Sweden and Switzerland.

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Location Type Under €79.99 Over €79.99
Austria Standard Delivery
(3 - 4 business days)		 €8.99
FREE SHIPPING
Belgium Standard Delivery
(2 - 3 business days)		 €8.99
FREE SHIPPING
Czechia Standard Delivery
(4 - 5 business days)		 €8.99
FREE SHIPPING
Denmark Standard Delivery
(3 - 4 business days)		 €8.99
FREE SHIPPING
Finland Standard Delivery
(5 - 6 business days)		 €8.99
FREE SHIPPING
France Standard Delivery
(2 - 4 business days)		 €8.99
FREE SHIPPING
Germany Standard Delivery
(3 - 4 business days)		 €8.99
FREE SHIPPING
Greece Standard Delivery
(6 - 8 business days)		 €8.99
FREE SHIPPING
Hungary Standard Delivery
(4 - 5 business days)		 €8.99
FREE SHIPPING
Ireland Standard Delivery
(2 - 3 business days)		 €8.99
FREE SHIPPING
Italy Standard Delivery
(3 - 5 business days)		 €8.99
FREE SHIPPING
Luxembourg Standard Delivery
(2 - 3 business days)		 €8.99
FREE SHIPPING
Netherlands Standard Delivery
(2 - 3 business days)		 €8.99
FREE SHIPPING
Poland Standard Delivery
(3 - 4 business days)		 €8.99
FREE SHIPPING
Portugal* Standard Delivery
(3 - 6 business days)		 €8.99
FREE SHIPPING
Slovakia Standard Delivery
(5 - 6 business days)		 €8.99
FREE SHIPPING
Spain* Standard Delivery
(4 - 5 business days)		 €8.99
FREE SHIPPING
Sweden Standard Delivery
(3 - 4 business days)		 €8.99
FREE SHIPPING
Switzerland Standard Delivery
(3 - 4 business days)		 €19.99* €19.99*
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* The standard shipping rate for Switzerland is €19.99 - we do not offer free shipping to this country currently.

* Please note, delivery to Spain and Portugal is mainland only.

Our standard working days are Monday - Friday.

Orders placed on the weekend will be processed and shipped on the next available working day. Quoted shipping times are from shipping confirmation, not from when the order was placed.

We currently do not ship on NL Bank Holidays - please allow extra time for deliveries around these times. Click here to find out more about these dates.

Can't find your shipping location?

Click here to Find Your Local Stockist.

If you have any other questions, please check our FAQs page or email customercare@rookieskates.com

TRACKING
For registered users, to track your order, please login, navigate to your order and view the ‘Order Shipments’ tab. You can also check the history of your orders and check the status. You can also click on the link from your shipping confirmation email.